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Collective Action for Communities

Localities are considered as a community of interest used for the purposes of localising place-based care.

The locality is intended to drive a focus on equity and priority populations based on the identified needs and priorities of that community.

Collective action with communities creates a major opportunity to foster integration of care models and services to ensure people have greater choice over the services they access. It also provides a platform for health and wellbeing networks to be in the driving seat of design and implementation of localised initiatives.

It is vital that those with lived experiences within a community are part of the network and are provided with a platform to be heard. Networks or localities are supported through a Collective Action Framework that creates an approach to creating a shared vision or common agenda. A natural extension of the HCH MoC is the shift to the creation of a network of services to support whānau and community.


Karōria Johns talks about what a Rohe means to her.

Collective action resources

View the range of resources for Collective Action for Communities.

Dr Andy Williams,

Feilding Health Care

Doctor Andy Williams at Feilding Health Care believes the HCH model of care works best when the clinician knows their patients. “If you know the patient, you can take the history over the phone, which means you just need to carry out the clinical examination upon arrival. It’s a more efficient way of operating.” One of the requirements of the HCH model, GP triage checks that the GP is available to their patients via phone for a specified time slot each day. This ensures continuity of care and more efficient patient management. The GPs are also encouraged to take ownership of their appointment books so that they have more control over their day, something Andy describes as essential to making the model work. He also believes the introduction of the patient portal re-establishes the patient/doctor relationship, by increasing patients’ direct access to their doctor, however it’s important the Doctor is already familiar with the patient before engaging these services.

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